Senior Care Authority is a senior care consultancy specializing in the placement of seniors. Its franchisees are highly trained and certified counselors who provide support, advocacy and advice when families face difficult care decisions.
“While the pandemic has impacted various industries differently, the past 18 months have clearly demonstrated the inherent strengths of the franchise business model. The old franchise adage that ‘being in business for yourself, but not on your own “has never been more important,” says Eric Stites, founder and CEO of Franchise Business Review. “Thanks to rapid innovations, strong support and responsive crisis management, many franchise brands have emerged stronger from the pandemic, and this is reflected in high franchisee satisfaction.”
Senior Care Authority was among more than 300 franchise brands, representing more than 30,000 franchise owners, who participated in the Franchise Business Review research. Senior Care Authority franchisees were surveyed on 33 benchmark questions about their experience and satisfaction with critical areas of their franchise systems, including training and support, operations, franchisor/franchisee relationships and financial opportunities.
Senior Care Authority has earned high marks from its franchise owners in terms of overall satisfaction. In particular, Senior Care Authority has demonstrated excellence in the areas of training and support, leadership, core values, financial opportunities, and the franchise system as a whole.
“We are very pleased to be recognized as the leader in our category for franchisee satisfaction,” said Frank Samson, CEO and Founder of Senior Care Authority. “Throughout the pandemic, our franchise owners across the country have stepped up to relieve families of the stress of caring for their elderly loved ones,” Samson continues. “Our goal as a franchisor is to provide the tools, training and business systems to help our local franchisees nationwide reach and serve as many families as possible with this seniors support they so crave. need.”