Knowledge 2022’s New York event promises expertise in digital transformation

Here’s what else to expect from ServiceNow’s annual conference.

ServiceNow executives present an opportunity in Keynote

On Wednesday, the conference keynote, “Making the World Work,” will present the challenges of recent years as opportunities for change.

Leaders from the ServiceNow team will deliver the keynote, including Chief Innovation Officer Dave Wright; Pat Casey, CTO and Executive Vice President of DevOps; Erica Volini, senior vice president of partner go-to-market operations; and Mike Rich, President of Americas Sales. Seth Fox, global head of digital workspace at S&P Global, and Tony Colon, senior vice president of customer and partner experience at Cisco, will join ServiceNow executives for the 90-minute presentation.

This session will discuss some of the biggest challenges facing IT managers. Listeners will return from the keynote as digital pioneers, ready to make a big impact in their organizations.

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Sessions on forward-looking roadmaps and past successes

Other sessions at this year’s event will focus on organizations’ digital journeys with ServiceNow and what the future of IT could look like. The conference offers sessions covering many industries, including financial services, manufacturing, telecommunications, and more.

Accenture, Kraft Heinz, Paramount and other companies will share how they have optimized aspects of their operations by partnering with ServiceNow.

Attendees interested in the future will find roadmap sessions on topics including IT operations management, risk and compliance, human resources and web services departments, and security operations. There’s even a session with tips for using the roadmaps in participants’ own organizations.

With Knowledge 2022 offerings categorized into channels spanning everything from customer experience to hyper-automation and low-code, there’s something for everyone at this year’s ServiceNow event.

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