Cisco believes that a fundamental, long-term change in the way people work is underway and irreversible, and it believes it is uniquely positioned to help businesses adapt.
Jeetu Patel, Cisco’s executive vice president and general manager of security and collaboration, said “hybrid working isn’t working yet” because too many employees are stuck in uncomfortable working conditions and difficult relationships. that hurt their productivity and drain their mental energy.
Cisco, however, has a comprehensive and growing portfolio of collaboration hardware and software, including home office routers, cameras, and desktop hubs for video conferencing on its collaboration platform. popular Webex. Cisco is adding a number of artificial intelligence-based upgrades to Webex, including several designed to improve the remote attendee experience of hybrid meetings: by making them look (to remote attendees) like remote control of everything the world, for example, and adding a virtual whiteboard that everyone can use.
“Just as the Kindle is a device purpose-built for reading a book, we’ve designed purpose-built devices to ensure you can engage in your work experience from home,” Patel said.
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2. Cisco will focus on organizational end users
Cisco has made it clear that it will put more emphasis on optimizing end-user experiences, including customer and employee experiences.
In addition to its hybrid work solutions, it introduced new apps that businesses can use to manage and secure their own apps. The offerings reflect Cisco’s recognition that the world has entered the “app economy,” said Liz Centoni, Cisco chief strategy officer and general manager of applications.
“We care more about application programming interfaces today because they allow us to take advantage of services anywhere and anytime,” Centoni said. “You can add new services or remove services without deleting your application. It’s a beautiful new world.
To help IT managers navigate this new world, Cisco offers two new applications: Calisti and Panoptica.
Calisti is described as a “service mesh manager”, allowing enterprises to see the health and performance of their entire application environment at a glance, then drill down to test the performance of application under additional stressors, such as an influx of traffic.
Panoptica is an application security tool that shows vulnerabilities in all applications, based on the popular Miter Attack Framework, and makes it easy to take action to remediate vulnerabilities.